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Year-End Closing Guidelines

FY20 Year-end closing info, help desk hours, planned outage times

To support you in year-end financial operations, GSA’s Business Applications Service Desk will be available on an extended schedule as follows:

DATES (September 19-30) TIMES (All times are listed as Eastern Time)
Wed., Sept. 23 – Fri., Sept. 25 7:30 a.m. – 10 p.m.
Sat., Sept. 26 – Sun., Sept. 27 9 a.m. – 7 p.m.
Mon., Sept. 28 – Tues., Sept 29 7:30 a.m. – 10 p.m.
Wed., Sept 30 7:30 a.m. – midnight

In addition, please review the following dates and times that Pegasys and the Vendor and Customer Self Service (VCSS) system will be unavailable in order to complete year-end closing tasks:

PEGASYS AND VCSS PLANNED OUTAGE TIMES (All times are listed as Eastern Time):

  • Wednesday, September 30, from midnight until Thursday, October 1, at noon
  • Monday, October 5, from 8:30 p.m. until Tuesday, October 6, at 7:15 a.m.
  • Friday, October 9, from 8:15 p.m. until Sunday, October 11, at 7:15 a.m.

You can view the full GSA Production Calendar here.

Questions on year-end closing? Contact the Business Applications Service Desk at 866-450-6588 or